Frequently Asked Questions

Create an account, add your delivery address on the map, pick a daily or subscription booking, and pay by UPI. Once we verify the payment your booking is confirmed.

Order before 5:00 PM on the previous day. Example: for Tuesday delivery, book before Monday 5:00 PM.

Yes — add their address to your account and put their name and mobile number as the recipient. Our rider will call them at delivery time.

Yes. The kitchen is pure vegetarian — no meat, no fish, no eggs, ever. Jain-friendly and no-onion-no-garlic meals are tagged on the weekly menu.

Every Sunday morning we publish the full menu for the coming week — Monday to Sunday, lunch and dinner separately.

Each meal lists its allergens (gluten, dairy, nuts, soy and more). Meals are prepared in a shared kitchen, so please read the Allergen Information page and contact us before ordering if you have a serious allergy.

Most meals are medium — homely, not fiery. Every menu card shows a spice level of mild, medium or spicy.

See Plans & Pricing for current rates. Every plan covers lunch and dinner; lunch-only or dinner-only is 60% of the plan price.

By UPI — Google Pay, PhonePe, Paytm or any UPI app. Enter the transaction reference after paying; your booking activates once our team verifies it, usually within a couple of hours.

Yes — see the Cancellation & Refund Policy page. In short: unserved meals can be cancelled per policy and refunded or credited.

Pause any future day — the whole day, or only lunch or only dinner. Each paused meal returns a credit that extends your subscription past its original end date.

Any time before the kitchen locks for that meal, roughly 3 hours before the delivery window starts.

Credits from pauses extend your current subscription automatically. They stay attached to that subscription until its extended end date.

Lunch between 12:00 and 2:30 PM, dinner between 7:00 and 9:30 PM. You'll see live status and an approximate arrival window on your dashboard.

See the Delivery Areas page for the current Jaipur zones. Your exact address is confirmed on a map when you register.

The rider will call you. If the delivery fails, it's recorded with a reason and our support team follows up on a credit or redelivery per policy.